Ghiseul.ro

Public – Private Partnership (PPP)

Agency for Digital Agenda (A.A.D.R.) and Association of Electronic Payments in Romania (APERO) is an example of good cooperation between the public and private sector by which was made available to taxpayers the first wholly online system for pay taxes and duties payment having national coverage.

Ghiseul.ro is a mature system, prepared to facilitate, in a simple, modern and safe manner, the citizens’ information about the structure and the amount of taxes and duties that they owe to the State budget, as well as collecting them regardless of their beneficiary (State budget, social security budgets or local budgets).

Ghiseul.ro website

DIGITAL AGENCY AGENDA OF ROMANIA (A.A.D.R.)

Agency for Digital Agenda of Romania (A.A.D.R.), specialized public institution of central public administration, subordinated to the General Secretariat of the Government, whose role is to operates computer systems designed for the e-Government programs at national level. Through the activities they carried out and the projects they are providing the management for A.A.D.R.is designed to become the central access point for citizens to information and e-government services.

In this capacity, A.A.D.R. is managing and operating systems of major importance for Romania: Ghiseul.ro (National Electronic Payment System), E-Government (e-Government), S.E.A.P. (Electronic Public Acquisitions System), S.I.A.E. (Information System of Electronic Assignment in transportation) and P.C.U. (Unique Contact Point).

A.A.D.R. website

ASSOCIATION OF ELECTRONIC PAYMENTS IN ROMANIA (A.P.E.R.O.)

  • APERO make available from its own resources to A.A.D.R. free and unconditional transaction application kit, provide their maintenance and its subsequent developments and manage project related communication and its promotion.

AGENCY FOR DIGITAL AGENDA OF ROMANIA (A.A.D.R.)

  • A.A.D.R., as Manager and operator of the system, provide technical and communications infrastructure (including the software necessary for the operation of equipments).
2017 OBJECTIVES

• 260.000 active users
• Opening the platform for legal entities
• Full coverage of urban area
• Implementation of other payment methods such as internet banking and mobile banking

PAYMENT SCHEMES

  • Mastercard
  • Visa

BANKS

  • Alpha Bank
  • Banca Romaneasca
  • Banca Transilvania
  • Bancpost
  • BCR Erste
  • BRD Societe Generale
  • CEC Bank
  • Garanti Bank
  • ING Bank
  • Libra Bank
  • OTP Bank
  • Piraeus Bank
  • Raiffeisen Bank
  • Unicredit Bank

SOFTWARE PROVIDER

  • Indeco Soft – provided the software solution and the current maintenance of the platform.

PAYMENT PROCESSORS

Provide the processing of transactions made through the platform.

PROJECT LEADER AND PROJECT MANAGEMENT

Insights Enterprise 

The company was empowered by APERO to lead the project management, by providing the coordination of all other partners in order to achieve the project objectives.

H.G. NO. 1235 / DECEMBER 6, 2010

  • The Romanian Government creates normative framework allowing the creation of the National Electronic System for Payment (S.N.E.P.) of local taxes and fees using a bank card. The project has been assigned the  internet domain ro.

LAUNCH

  • In March 2011, being done all administrative formalities concerning the Protocol of collaboration between A.P.E.R.O. and A.A.D.R. and after successfully completing all audits conducted by the specialized authorities of the public sector, the platform has been moved intro production.

ENROLLMENT OF LOCAL AUTHORITIES

  • First local authorities enrolled in Ghiseul.ro were District 2 Bucharest City Hall, District 6 Bucharest City Hall and Targu Mures City Hall.

CHANGES IN THE NORMATIVE FRAMEWORK OF THE PROJECT

H.G. 1070 / 2013

  • This Government decision occurred at the proposal of A.A.D.R. and A.P.E.R.O. being required to clarify the situation of the transactions commission, which, in the previous regulation, may be paid either by the citizen or by the institution. Through the new regulation the commission has been put in charge of public institutions.
  • The measure has generated a positive impact for the platform both by the perspective of local authorities’ enrollment as well as the perspective of citizens ‘choice to use the platform.

PROMOTION CAMPAIGN

CASE STUDY - Bucharest DISTRICT 3

  • In context of the new changes in the normative framework regulating the activity of Ghiseul.ro, A.P.E.R.O. launches a vast campaign together with the District 3 Directorate of Taxes and Duties, representing the largest city hall in Romania, in order to promote the project among citizens.

CASE STUDY CONCLUSIONS

  • The 6 months of intense promotion was a success for the project. As a result of the campaign conducted by the A.P.E.R.O. it was registered significant increase not only in the number of users but also in the number of transactions and the volumes traded. Citizens’ confidence in the platform has reached new heights from project launch demonstrating its reliability and stability.

ALGORITHM

  • The implemented solution enabling data access is based on verifying the identity of the applicant through crossing data from the identity card with data from a card issued on the name of the applicant.

DATA SECURITY

  • The personal data are not stored inside the platform, they are used only when the identity is validated which allows the platform to release the customized access data set.

  • The anniversary conference “Ghiseul.ro – 5 years of online experience” marked an important moment in the evolution of the project, hence it can be said that the project has proven its reliability and robustness.

Locatie

EXTENSION OF THE SYSTEM TO TAXES DUE TO THE STATE BUDGET

  • At 14 December 2016 was finalized the interconnection between Ghiseul.ro and A.N.A.F. data processing system. Following this implementation, the electronic payment of taxes due by individuals to the consolidated state budget became possible.

INCREASING THE NUMBER OF USERS

  • The number of users is increasing at an accelerated rate due to this integration, Ghiseul.ro has became the first online national platform for taxes collection both local and central.

ADOPTING THE MODEL OF GOVERNANCE

  • September 2015 – General Assembly of A.P.E.R.O. Members reaffirm keeping the commitment made to the Government to support Ghiseul.ro project and shall establishe the structure of the new model of governance is designed to provide sustainability and long-term development of the project.
  • A.P.E.R.O. shall assume on its own costs the maintenance operations and subsequent developments of the system.

IMPLEMENTATION OF THE GOVERNANCE MODEL

  • October 2015 – March 2017 – A.P.E.R.O. members have joined the new model of governance and have set the strategy and objectives of the project for the period 2016-2017.

Statistics at August 31, 2018

7

Years

351

Institutions enrolled

861

Transactions ('000)

351

Accounts ('000)

288

Volumes ('000. lei)

7

Tax payers (mil.)

Key performance indicators

Number of accounts

4% Slowdown vs. 2017

Number of transactions

50% Growth vs. 2017

Transactions' value

41% Growth vs. 2017

Institutions' performance

Share of payment categories

Local Taxes
ANAF taxes
Fines
Rotld